At Kuppi, our utmost priority is to guarantee a fair playing experience for you each time you engage with us. We place great importance on transparency, fairness, and integrity, which are evident in our Fairplay Policy and throughout all aspects of our online gaming services.

We hold the authority to implement appropriate measures, as determined solely by us, to uphold this Policy in relation to all games conducted on our Platform. Therefore, we highly recommend that Users carefully review this Policy before participating in any game on the Platform.

1. TRANSPARENCY

a) Equal Opportunities

Our games ensure equal opportunities for all our users. The game rules and regulations are applicable to every player without discrimination. We take extensive measures to prevent hacking or cheating on our platform. Deadlines are implemented for joining each tournament to ensure that every user has an equal chance in the game.
All rules, odds, and game mechanics are made easily accessible to all users, ensuring transparency throughout the gaming process.

b) Ensuring Transparency in Potential Winnings

When signing up for a game, it is crucial for our users to have a clear understanding of the potential winnings they can take home if they emerge victorious. We are dedicated to providing you with a seamless gaming experience, which is why we have implemented the following measures to instill confidence in your tournament participation:

• The scoring system used for calculating points is clearly illustrated and displayed for every new user joining our platform.
• The play money applicable to winners of each game is explicitly stated, ensuring transparency in the potential payouts. Rest assured, any winnings earned will be promptly processed and credited to your account in accordance with our Terms of Use and other relevant Kuppi policies.
• This Policy, along with our Terms and Conditions, outlines any cancellation fees or consequences associated with leaving a game midway or engaging in unfair gaming practices. We believe in maintaining fairness and integrity throughout our platform.

By keeping you informed about these key aspects, we aim to create an environment where you can confidently participate in our games and enjoy the thrill of playing to win.

2. TRUST

a) Authentic, Verified Users

Our utmost priority is to ensure that only genuine users are participating in Kuppi games. The presence of robots on the Platform (as defined in the Terms and Conditions) is strictly prohibited. To guarantee this, we have implemented effective policies and protocols to detect any violation of this Policy. Prior to withdrawing any winnings, users may be requested to verify their identity and account, depending on the amount and/or frequency of the withdrawal. This verification process may include submitting copies of their PAN card, bank account details, and any other necessary information. These details and documents are collected and verified in accordance with the applicable laws and regulations, either by us directly or through a third-party service provider.
Employees of Skillhita Games India are prohibited from participating in the contests hosted on the application for users. They have no knowledge of which questions will be featured in the upcoming games since the questions are randomly selected by the system just seconds before the game begins.

b)Safety & Security

At Kuppi, we have implemented a secure and reliable withdrawal process to ensure that our users can withdraw their money smoothly. We collaborate with reputable third-party payment gateways that offer 3-D secure authentication, guaranteeing the safety and security of all financial transactions. It is important to note that we do not retain any of your financial/payment information such as credit cards, debit cards, UPI handles, or wallet details. This data is solely stored by authorized technology service providers and entities who are permitted to store such information in compliance with applicable laws and regulatory directives. Additionally, we conduct periodic assessments conducted by independent third-party auditors to ensure the fairness and integrity of our gaming systems in accordance with our internal policies.

c) Communication

Recognizing the significance of ensuring our users can easily connect with us, Kuppi has established procedures that allow users to reach out and report any problems they may encounter through our Helpdesk section. We strive to promptly address and resolve these issues, providing users with a streamlined way to track the progress of their inquiries.

3. RESPONSIBILITY

a) Safeguarding User Information

Kuppi employs cutting-edge data security procedures and measures to safeguard personal user information, such as PAN card details and bank account information. Any personal data shared with us is strictly used for user verification purposes and is not disclosed to any external parties, except in special circumstances where it is necessary to engage their services for verification, or as compelled by law enforcement, regulatory, or judicial authorities, as outlined in our Privacy Policy.

b) Promoting Responsible Gameplay

Individuals below the age of 18, those who are mentally incapacitated or unable to enter into contracts, are prohibited from accessing or using the games provided on the Kuppi Platform. Users from certain restricted states are not permitted to participate in our games in accordance with the prevailing laws of those states. It is the users’ responsibility to ensure compliance with their respective state laws, and Kuppi cannot be held liable for any violation of such laws by the user. Additionally, we do not allow users to simultaneously participate in more than one tournament. For further information on our Responsible Gaming policies, please refer to the Responsible Gaming section.

c) Adherence to Legal Requirements

Kuppi is a platform that focuses on enhancing gamers’ strategic abilities, critical thinking, and time management proficiencies. Our games fully comply with the relevant legislation and regulatory standards.

4. FAIRPLAY AND PREVENTION OF COLLUSION AND FRAUD POLICY

a. Promoting Fair Play Kuppi is dedicated to ensuring fair play on the platform. We monitor gameplay to enforce our terms and policies and take appropriate actions against players who abuse these policies or engage in collusion. By agreeing to our Terms and Conditions, you commit not to engage in any unfair game practices that could give you or others an undue advantage.

b. Detection Systems Kuppi employs automated detection systems to identify fraudulent behavior in games.

c. Legal Consequences Players using duplicate accounts or another person’s account for unfair activities, such as adding money or withdrawing from a suspected fraudulent account, may face legal consequences. These can include withholding withdrawals, freezing balances, and locking accounts.

d. Definition of Fair Play Violations Fair Play violations include:

Manipulating Game Outcomes: Using unfair methods to alter game results.
Fraudulent Actions: Engaging in any behavior deemed fraudulent, illegal, or unfair by Kuppi.
Financial Transfers: Conducting actions solely intended for transferring funds between parties.
Collusion: Collaborating with other players to achieve a predetermined game outcome.
Prohibited Conduct: Any actions falling within the scope of prohibited conduct as defined by Kuppi’s policies.

e. Actions Against Unfair Practices We reserve the right to take necessary actions against users engaging in unfair practices. This may include penalties, account suspension, blocking withdrawals, investigations, permanent account deactivation, forfeiting winnings or deposits, levying violation fees, and freezing funds of colluding users. If you suspect any player of collusion or unfair practices, you can report it to us at support@kuppi.live.
f. Account Termination and Fraud Prevention We may terminate or suspend your account and associated accounts, implement fraud prevention measures like access restrictions and transaction velocity restrictions without prior notice. You are required to cooperate with us in any investigation and comply with prescribed fraud prevention measures. We are not liable for any block, suspension, cancellation, or termination of your account resulting from such measures.

By adhering to these policies, Kuppi ensures a fair, transparent, and secure gaming environment for all users.